Casino / Live
sports088 collects only the account and transaction data needed to run your wallet, process your Rocket or Upay payments and keep your sessions consistent across devices. What we collect, why we hold it and how you can act on it — this page covers all of that, clearly and without legal jargon.
This policy applies to every interaction you have with sports088 — from the moment you open your account through to each deposit you make using Rocket, Upay or another supported local wallet. We collect information in three broad categories: identity data you enter during registration (name, contact details, date of birth), transaction data generated when your wallet moves funds through a payment rail, and device data that tells us which browser or mobile session you are using so your account stays consistent whether you switch from phone to desktop or back. We do not sell your data to third parties for marketing purposes. Where we share data with payment processors — for example, when a Rocket or Upay transfer is initiated — we share only what that processor needs to complete the transaction. We store data for as long as your account remains active and for any further period required by applicable financial record-keeping obligations in your region. If your account is closed, we retain only the minimum records required under those obligations, then delete the rest. Availability of this service depends on your local law and the eligible regions we operate within. If you have questions about how a specific data type is handled, you can reach us through the support routes listed further down this page.
Not every part of your experience with sports088 falls under this policy in the same way. Understanding the boundary helps you know exactly which rights apply and where to direct a question. We have outlined four areas below — what sits firmly inside this policy, and what is handled separately or by a third party.
Everything tied to your registered account — login sessions, password changes, account wallet balances and the device history recorded against your profile — is covered by this policy. You can request a record of this data at any time through our support channel.
When you send or receive funds using Rocket or Upay, the payment processor holds its own copy of the transaction under its own privacy terms. We receive only a confirmation and the amount. The processor's own policy governs the data on their side.
Pages you browse, game lobbies you open and the cookies set during those sessions are covered here. We use session cookies to keep you signed in and analytics cookies to understand which sections of the site you visit most. You can adjust cookie preferences in your browser settings.
Links that take you away from sports088 — including external cricket scores, news feeds or any linked service — are outside this policy. Those sites operate under their own terms. We are not responsible for the data practices of any site you navigate to from ours.
Your data is not static. At any point while your account is active, you can take practical steps to review, correct or question how your information is held. Log in and open the account settings page to see the profile data we hold — name, contact details and the device sessions currently linked to your account. If any of that information is wrong, you can update it directly in the settings fields or contact support to request a correction. For transaction records tied to your Rocket or Upay wallet, the payment history tab in your account shows a dated log you can scroll through at any time. If you believe a transaction record is inaccurate, flag it to support with the date and amount shown. You also have the right to ask us what data we hold about you in its entirety. That request goes to our support team; we will respond within the timeframe required by applicable rules in your eligible region. Access to these rights depends on your local law.
Open the account settings page after logging in. Your profile data, linked devices and session history are all visible there. No need to contact support for a standard review — it is already in your account.
If your name, contact number or email is wrong, update it directly in settings or ask support to apply the change. Accurate details matter most when your Rocket or Upay wallet needs to match your account name.
Send a message through the live chat or email route listed on the Contact page. State clearly which data type your question covers. We will acknowledge your request and respond according to the timelines that apply in your region.
If you want your account closed and non-essential data removed, contact support directly. We will retain only the minimum records required by applicable financial obligations, then delete the rest within the period set by those rules.
If you have a question that this page does not answer — about a specific data category, a wallet transaction record or a device session you do not recognise — reach out through one of the contact routes below. We handle privacy-related questions through the same channels as account support, so you do not need a separate form or address. Availability depends on the eligible regions we operate in and your local law.
Open the chat widget from any page while you are logged in. Type your privacy question and a support agent will respond. This is the quickest route for questions about a specific data record or a wallet transaction entry you want explained.
Send your privacy request by email using the address published on our Contact page. Include your registered account email and a clear description of what you are asking about. We respond according to the timeframes applicable in your eligible region.
The Help Centre linked in your signed-in account menu contains answers to common questions about data records, payment history and device sessions. Check there first — many privacy questions are answered without needing to open a support ticket.
Keeping your account data in good order is part of running a service that works reliably on mobile and desktop. Here is how we handle the four areas that matter most — cookies, account security, data retention and change requests.
We set session cookies to keep you signed in as you move between the sports markets and casino lobby. Analytics cookies track page visits in aggregate, not at an individual level. You can clear or block cookies through your browser; doing so may require you to sign in again on your next visit.
Your password is stored in hashed form — we cannot read it, and neither can support staff. When a new device session is detected, the account flags it so you can review it in settings. If you see a session you do not recognise, contact us immediately through live chat.
Active account data is held for as long as your account remains open. After closure, we keep only the records required by applicable financial rules in your eligible region, then delete the rest. Rocket and Upay transaction logs follow the same retention schedule as other wallet records.
If this policy is updated in a material way, we will notify you through a message in your signed-in account area before the change takes effect. You do not need to check this page constantly — we will bring significant changes to your attention directly.
These are the questions we hear most often about how your data is handled at sports088. If your question is not covered here, the support routes in the section above are the right next step.
We collect the details you enter at registration — name, contact number, email address and date of birth. After that, we record wallet activity, device session identifiers and the pages you visit while signed in. We do not collect data beyond what is needed to run your account and process payments.
We share data only where it is necessary. When you initiate a Rocket or Upay transfer, we pass the minimum required details to the payment processor to complete that transaction. We do not sell your data to advertisers or marketing companies. Third-party payment processors operate under their own privacy policies for the data on their side.
Log in and open account settings to see your profile data and linked device sessions. For a full data record request, contact our support team by live chat or email. We will respond within the timeframe required by the applicable rules in your eligible region. Access depends on your local law.
Yes. Contact support through live chat or email and ask for account closure and data removal. We will delete non-essential records after closure and retain only the minimum required by applicable financial obligations in your region. Those retained records are removed once the retention period expires.
Transaction records linked to your wallet are stored in your account payment history and are visible to you in the signed-in area. We hold these records for as long as required by applicable financial rules. The payment processor also holds its own copy under its own policy — we only hold our side of the transaction confirmation.
Yes. If we make a material change to this policy, we will send a notification to your signed-in account message area before it takes effect. For minor updates — such as clarifying existing language — we update the page and note the revision. We will not apply significant changes without giving you advance notice.